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  • Read the warning label on your Rockwood bag thoroughly before starting to grill.
  • Information regarding carbon monoxide and charcoal is located on the Consumer Products Safety Commission website, and also in this downloadable brochure.
  • Do not use your grill near flammable items, like leaves or shrubs. Refer to your individual grill, smoker, or kamado owner’s manual for additional safety instructions.
  • Charcoal may spark when lighting. Leather gloves and safety glasses are recommended.
  • Do not attempt to light the charcoal with gasoline. Never pour flammable liquids onto your fire.
  • Never leave the grill unattended while it is lit. Make sure it’s on a level, non-flammable surface.
  • Never use a charcoal inside a closed space (home, tent, vehicle.)
  • Always use long tongs when handling lit charcoal. Never try to move or maneuver burning charcoal by hand.
  • Do not dump a large amount of water on the charcoal to extinguish burning. It can cause your grill or smoker to crack, and the steam can create a burn hazard. Instead, use sand, or gently pour small amounts of water on the coals. Read more about safely extinguishing burning coals.
  • Ensure that your charcoal and ashes are fully extinguished before removing them from the grill. This can take up to 48 hours.
  • Download and read the Rockwood Safety Data Sheet (SDS). Businesses that use, store, or ship Rockwood Charcoal, may need to keep this SDS on file to comply with OSHA guidelines.
  • For 24/7 emergencies contact INFOTRAC at 1-800-535-5053.